Not too long ago, a church called us furious at Bigg Elevator for an invoice totalling over $1100 for changing a light bulb. It was the tiny light bulb behind the position indicator (floor number) in the car. Why in the world would this cost $1100?
For starters, they had an exam & lube contract with Bigg Elevator. It specified the rate they paid for a quarterly maintenance visit, but just said that any work performed beyond the quarterly maintenance would be paid at time and materials at the rates currently in effect.
How did this federal-government-sized bill come about? Click here to find out.