So you’ve decided to sign a Full Maintenance contract with your friendly neighborhood Elevator Contractor. You’ve been told that Full Maintenance is like insurance, so everything is covered. But then you read the contract and there’s a long list of exclusions. What gives? Are they misleading you?
Actually, no. There are some things that are commonly–and appropriately–excluded from Full Maintenance contracts. They fall into 3 categories: Things that are typically performed by another trade, things that don’t prevent the elevator from running, and things that are beyond the control of the Elevator Contractor. Click here for the list of common exclusions.